Frequently Asked Questions

Where is your store?

Whitfords of Five Dock is located at 165 –167 Great North Road, Five Dock, NSW with on-site parking at 4 – 8 East Street Five Dock In visiting the store you can see our full range of home appliances and whitegoods, including stoves, rangehoods, ovens, refrigerators, freezers, washing machines, dryers and more.

For clearance items and factory seconds, Sydneysiders can visit our Factory Seconds & Clearance Outlet, Essential Electrics, which is located on the warehouse level at 4-8 East Street, Five Dock.

For commercial enquiries, call 02 9370 0588 or email commercialsales@whitfords.com.au

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Which areas do you deliver to?

In ordering from Whitfords Home Appliances, Sydney metro area residents have access to daily deliveries. We also have delivery runs to the Blue Mountains and Wollongong & Central coast.
Whitfords can also deliver many brands Australia Wide as well. Just check out the fright calculator in the product browser.

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What are your delivery charges?

For small appliances, Sydney metro area deliveries will cost from $20.00. Large item deliveries begin at $45.00. See our freight information page for more details.

Contact us on 02 9370 0500 or sales@whitfords.com.au if you live outside our delivery area.

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What methods of payment do you accept

Whitfords Home Appliances accept many methods of payment including.
Master Card
Visa Card
PayPal
Direct Deposit
Cash on Pick Up
Cash On Delivery (Sydney Metro Only)

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How long after I order until I receive my delivery?

When in stock, we can deliver your item the next day, be it a coffee machine, refrigerator, oven or washing machine, within the Sydney metro area. For other areas, it will generally be a few days.

After you have ordered your appliances, Sydneysiders will be contacted by Whitfords to arrange a convenient delivery day.

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Along with delivery, do you install appliances Sydney-wide as well?

As per our delivery schedule we can deliver and install your washing machine or refrigerator Sydney-wide. We also offer a service to install your cook top, clothes dryer, dishwasher, upright stove or gas and electric oven. Sydney metro area residents should see our delivery information page for more information.

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Are all of the appliances Sydney’s Whitfords sells brand new?

All appliances are new unless stated otherwise. For quality factory seconds, Sydneysiders can visit our clearance store.

To view our range of clearance models and factory seconds, you can visit our factory seconds outlet Essential Electrics at 4 – 8 East Street Five Dock or visit our online clearance centre store.

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Can i pick up my product from the Five Dock Warehouse

As we carry a large range of stock on hand products can be picked up from the Five Dock Warehouse at 4-8 East Street Five Dock.

Just select the Pick Up option in the checkout after you have entered all your details and this will remove the freight charges.

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Do you have cooking demonstrations?

To better understand your options when it comes to a new stove or oven, Sydneysiders can visit our 2,000 square metre showroom for cooking demonstrations. Email sales@whitfords.com.au for more information, or book an appointment with one of our Cooking Appliance Specialists for a one-on-one guided tour through our range.

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Does the showroom stock brands that are not shown on the website?

Yes – we also stock Miele, Gaggenau, Hoover, Asko, Neff, Aeg and Ge. These brands primarily supply kitchen and laundry goods, like washing machines. Sydneysiders can call to enquire or visit us to see these goods in store. If looking for a particular oven or refrigerator, you may like to visit us to see these brands displayed in a kitchen setting, to better demonstrate how they operate.

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View our latest package deals Discover a bargain in our Clearance Centre

Testimonials

My Grandma and Mother have always shopped at Whitfords so I shop there too and I can definitely say they go out of their way every time. I recently purchased a new television and they were fantastic. The man who delivered and installed the TV was excellent and my husband was so pleased when he got home and he could watch the footy that night in the new wide screen. Thank you Whitfords.

John - Epping

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